Terms & Conditions
Effective Date: May 26, 2025
Welcome to Western Palms. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these terms.
Ordering & Purchases
- • All orders are subject to product availability
- • We reserve the right to refuse or cancel any order
- • Prices are subject to change without notice
- • Prepaid orders only - we do not accept cash on delivery
- • You must provide accurate billing and shipping information
Payment Terms
- • We accept major credit cards, UPI, and net banking
- • Payment is processed at time of order confirmation
- • Your card will be charged when order is processed
- • We are not responsible for bank transfer delays
Shipping Policy
- • We ship nationwide via Delhivery
- • Standard delivery takes 3-7 business days
- • Shipping costs are calculated at checkout
- • Risk of loss transfers to buyer upon delivery
- • You are responsible for customs/duties (if applicable)
Returns & Refunds
- • Strict no return, no exchange policy except for damaged items
- • Damaged items must be reported within 24 hours of delivery
- • Refunds (if approved) are issued to original payment method
- • Processing time for refunds is 7-10 business days
Intellectual Property
- • All website content is our exclusive property
- • Products are for personal use only
- • Commercial use requires written permission
- • Unauthorized reproduction is prohibited
General Terms
- • We reserve the right to modify these terms at any time
- • Indian law governs these terms
- • Disputes will be resolved in NCR courts
- • If any provision is invalid, the remainder remains enforceable

